What account types do you offer?
I cannot submit my verification request (I received a 500 error)
How do I change my email address?
I am not receiving email notifications from Cratos
How do I change my phone number?
How do I change my residential address?
My personal/corporate information changed. What do I need to do?
Is it safe to use Cratos?
How can I make my account more secure?
I can’t login to my account or my account password/email was changed without me. What do I need to do?
How do I verify a personal account?
How do I verify a corporate account?
How do I transfer funds to the Cratos bank account?
What is a SEPA transfer?
How do I deposit funds via a SEPA transfer?
What is an International Wire Transfer?
How do I deposit funds via an International Wire Transfer?
How long does a bank deposit usually take?
Where is my deposit?
Why did I receive less than the amount I transferred?
What is a third-party deposit?
I have an account at an EU bank. Can I deposit USD through SEPA?
How do I deposit funds via debit or credit card?
Card purchase: Troubleshooting
Bitcoin Cash deposit
Ether (ETH) deposit
What happens if I send XRP to the IOU wallet address intended for USD and BTC
How long does it take for a withdrawal to be credited to my bank account?
Who pays the withdrawal fee?
How to withdraw Bitcoin?
How long does it take for a BTC withdrawal to be processed?
How to withdraw Bitcoin Cash?
How long does it take for a BCH withdrawal to be processed?
How to withdraw Litecoin?
How to withdraw ETH?
Can I withdraw my ETH to an ICO address?
How to withdraw XRP?
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