FAQ

How to withdraw cryptocurrency?

WITHDRAWAL OPTIONS
  • Login to your Cratos account.
  • Go to ‘Withdrawal’.
  • Select a wallet and cryptocurrency that you wish to exchange;
  • Click the ‘Create’ button.
  • In the opened request for withdrawal with exchange, indicate:
  • Wallet and cryptocurrency you wish to withdraw;
  • The amount you wish to withdraw;
  • Check if wallet address is correct;
  • After filling in all the data, take a close look at fees, timeframe and limits. (If the transaction limit is exceeded, additional documents may be required*).
  • Agree to the terms by clicking on the checkboxes;
  • Click the ‘Send’ button.
  • If necessary, upload additional documents to the card of the created withdrawal request*.
  • Wait for the confirmation of the transfer from our side and expect payment;

*The system may ask you to upload additional documents to the ‘Compliance’ section in the request card.

Please be careful when sending funds and check every detail.

Fees for deposits and withdrawals in cryptocurrency can be viewed here and depend on your account type.